Privacy Policy

Your privacy matters to us. This Privacy Policy explains how FAND (“we,” “our,” “us”) collects, uses, and protects your personal information when you visit our website, make a purchase, or interact with us.

1. Information We Collect

When you visit or purchase from FAND, we may collect:

  • Personal Information – Name, email address, phone number, shipping/billing address, payment details.

  • Account Information – If you create an account, we store your login and order history.

  • Device Information – IP address, browser type, operating system, and browsing activity on our site.

  • Order Data – Products purchased, preferences, and transaction history.

2. How We Use Your Information

We use your data to:

  • Process and deliver orders

  • Send order updates, shipping notifications, and customer support responses

  • Improve our products, website, and shopping experience

  • Send promotional offers (only if you opt-in)

  • Detect and prevent fraud or unauthorized activity

3. Sharing Your Information

We respect your privacy and do not sell your data. We only share information with trusted third parties when necessary to:

  • Process payments securely

  • Ship and deliver your order

  • Provide marketing (if you opted in)

  • Comply with legal obligations

4. Cookies & Tracking

We use cookies to enhance your experience, remember preferences, and analyze site performance. You can manage cookies through your browser settings.

5. Your Privacy Rights

Depending on where you live (GDPR in the EU or CCPA in California), you may have the right to:

  • Access the personal data we hold about you

  • Request corrections or deletion

  • Opt out of marketing communications at any time

  • Request that we do not sell or share your data (we never do)

Contact us at privacy@fandstore.com to exercise your rights.

6. Data Security

We use industry-standard encryption and security measures to protect your data. However, no online transmission can be 100% secure, so we encourage you to use strong passwords and safeguard your account.

7. Children’s Privacy

Our site is not directed at children under 13. We do not knowingly collect information from children.

8. Changes to This Policy

We may update this Privacy Policy as our business grows. Any changes will be posted here with the updated date.